57com Privacy Policy – Your Data Protected

1. Who Controls Your Data

The 57com is the controller of personal data collected through the platform available at 57com.best. This means we are responsible for defining the purposes and means by which your data is processed, in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

For any questions related to the processing of your personal data, you may contact our Data Protection Officer (DPO) by email at contato@57com.best or via live chat, available 24 hours a day on the platform.

2. Data We Collect

The 57com collects personal data in the following categories, always respecting the principle of data minimization — meaning we only collect what is necessary for each stated purpose:

2.1 Registration Data

• Full name and date of birth (for age verification)
• CPF — required for identity verification and fraud prevention
• Email address — used for communications and account recovery
• Mobile number — for two-factor authentication and notifications
• Full residential address including ZIP code
• Identity documents when requested (national ID, driver's license, or passport)

2.2 Financial Data

• Pix keys and bank account details linked to your withdrawals
• Deposit and withdrawal history on the platform
• Partial credit or debit card details (never the full card number — processed by a certified payment gateway)
• Transaction records via PicPay, Mercado Pago, and TED transfers

2.3 Platform Usage Data

• Sports betting history — Brasileirão, Copa do Brasil, Libertadores, UFC, Superliga de Vôlei, NBB, and other sports
• Casino game, Slots, and crash game history
• Game preferences and account settings
• Session records, including date, time, duration, and device used

2.4 Technical & Browsing Data

• IP address and approximate geolocation data
• Device type, operating system, and browser version
• Cookies and similar tracking technologies (see section 8)
• Access logs and activity records for security purposes

3. Why We Use Your Data

The 57com processes your personal data based on the following purposes and legal bases set out in the LGPD:

The 57com does not use your data for purposes incompatible with those listed above. Any new use that becomes necessary will be communicated to you in advance, with the opportunity to express your objection.

4. Sharing Data with Third Parties

The 57com does not sell your personal data. Sharing with third parties occurs only in the strictly necessary situations listed below, always with appropriate contractual and technical safeguards:

4.1 Operational Partners

• Payment providers: Data required to process transactions is shared with the financial institutions and gateways involved (Pix via Banco Central, PicPay, Mercado Pago, card networks). Only the minimum information necessary for the transaction is transmitted.
• Game providers: Slots and Live Casino providers (Pragmatic Play, NetEnt, Microgaming, Play'n GO, and others) receive anonymized session identifiers to operate the games. These providers are internationally certified and maintain their own data protection policies.
• Analytics tools and infrastructure: We use data analytics and cloud hosting services to operate the platform. These providers act as data processors under our instructions and are contractually bound to protect your information.

4.2 Authorities and Legal Obligations

The 57com may share personal data with government authorities, regulatory bodies, or in the context of legal proceedings when required by law, court order, or to protect the legitimate rights of the platform and its users.

5. How Long We Keep Your Data

The 57com retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following criteria:

• Active account data: Retained for the entire period your account remains active on 57com.
• Financial and transaction data: Retained for a minimum of 5 (five) years after the last transaction, as required by anti-money laundering legislation and Central Bank regulations.
• Identity verification data (KYC): Retained for a minimum of 5 years after account closure, in compliance with applicable legal and regulatory obligations.
• Access and security logs: Retained for 6 months as required by the Brazilian Internet Civil Rights Framework (Law No. 12.965/2014).
• Marketing data (with consent): Retained until consent is withdrawn by the data subject or until account closure.

Once the applicable retention period expires, data is securely and irreversibly deleted or anonymized for statistical purposes.

6. Security of Your Data

The 57com applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure:

6.1 Technical Measures

• SSL/TLS encryption across all communications between your device and 57com's servers
• Encryption at rest for sensitive data stored in the database
• Two-factor authentication (2FA) available for added account security
• Continuous monitoring for suspicious activity and unauthorized access attempts
• Regular penetration testing and security audits conducted by specialized firms
• Encrypted backups with restricted access controls

6.2 Organizational Measures

• Access to personal data restricted to employees with a legitimate need (principle of least privilege)
• Regular team training on data protection and information security
• Confidentiality agreements with all staff and vendors who access personal data
• Formal security incident response process with defined timelines and responsibilities

7. Your Rights as a Data Subject

The LGPD grants you, as the data subject whose personal data is processed by 57com, the following rights, which may be exercised at any time:

• Confirmation and Access: Confirm whether we process your data and obtain a copy of the information we hold about you.
• Correction: Request correction of incomplete, inaccurate, or outdated data.
• Anonymization, blocking, or deletion: Request that data which is unnecessary, excessive, or processed in violation of the LGPD be anonymized, blocked, or deleted.
• Portability: Receive your data in a structured, interoperable format for transfer to another service or product.
• Deletion upon consent withdrawal: Request deletion of data processed on the basis of consent, after revoking that consent.
• Sharing information: Find out which public and private entities 57com has shared your data with.
• Withdrawal of consent: Withdraw consent given for specific processing activities (such as marketing communications) at any time, without affecting processing carried out prior to withdrawal.
• Right to object: Object to processing carried out on the basis of legitimate interest when there are valid grounds to do so.

To exercise any of these rights, reach out to our team via live chat or by email at contato@57com.best. A 57com will respond to your request within 15 (fifteen) business days, within the timeframe established by the LGPD.

8. Cookies and Tracking Technologies

The 57com uses cookies and similar technologies to ensure the platform functions properly, improve your experience, and — with your consent — personalize content and analyze the performance of our services.

8.1 Types of Cookies Used

• Essential cookies: Required for the platform's basic functionality — such as keeping your session active while you browse. These cannot be disabled without affecting how the site operates.
• Preference cookies: Store your settings and preferences (such as language and account configurations) to personalize your experience.
• Analytical cookies: Used to understand how users interact with the platform, identify usability issues, and continuously improve 57com's services.
• Security cookies: Help detect fraudulent activity and keep your account protected.

8.2 Cookie Controls

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect platform functionality. Non-essential cookies require your consent and may be declined without impacting basic access to 57com.

9. Data of Minors

The 57com is a platform exclusively for users over 18 (eighteen) years of age. We do not intentionally collect, process, or store personal data from minors. If we identify that an account was created by a minor, it will be immediately closed and all associated data will be deleted.

If you believe a minor's data was unintentionally provided to 57com, please contact us immediately at contato@57com.best so we can take the necessary steps.

10. Marketing Communications

With your explicit consent given at registration or at a later time, the 57com may send communications about bonuses, promotions, new games, sports events (Brasileirão, Copa do Brasil, Libertadores, UFC, slots tournaments), and other platform updates.

You can opt out of receiving these communications at any time:

• By clicking the unsubscribe link included in any marketing email you receive
• Adjusting your communication preferences in your account settings
• Requesting cancellation via live chat or by email contato@57com.best

Withdrawing consent for marketing communications does not affect the receipt of essential transactional communications about your account, such as deposit confirmations, withdrawal notifications, and security alerts.

11. Changes to This Policy

The 57com may update this Privacy Policy periodically to reflect changes in our practices, applicable legislation, or the services we offer. When we make significant changes, we will notify you by email or through a prominent notice on the platform with reasonable advance notice before the changes take effect.

The date of the last update will always be shown at the top of this page. We recommend reviewing this Policy periodically to stay informed about how your data is handled.

12. Contact the Data Protection Officer (DPO)

For any questions about your data privacy, the exercise of your rights as a data subject, or inquiries about this Policy, you may contact the Data Protection Officer at 57com:

• Live chat: Available 24 hours a day, 7 days a week, directly on the platform — response in under 2 minutes in Portuguese.
• Email: contato@57com.best — we respond within 15 business days for formal data subject rights requests.

If your request is not satisfactorily resolved, you have the right to submit a complaint to the National Data Protection Authority (ANPD), as set out in Art. 18, §1, of the LGPD.